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Here you can find the address and direct contact details of all our specific hostels. Simply filter below to find the hostel you want to contact.

Choose your location

Hostel

Austria

Vienna

Central
versailles-1887301_640
Belgium

Brussels

Central

Rue Grétry 53,
1000 Bruxelles,
Belgium
Brussels Hostel
United Kingdom

York

Central
Prague icon

Micklegate House,
88-90 Micklegate,
York
YO1 6JX

023X4846
United Kingdom

London

Kensington
Holland Park
London_Kensington

Holland Park,
Holland Walk,
Kensington,
London W8 7QU

London Kensington <br> Holland Park Hostel
United Kingdom

London

Elephant & Castle
elephant

144-152 Walworth Road,
Elephant & Castle,
London SE17 1JL
EnC Contact
United Kingdom

Edinburgh

Central
Edinburgh contacts image
Czech Republic

Prague

Central
Prague icon

Ostrovní 131/15,
110 00 Praha,
Praha 1,
Czech Republic
Prague Hostel
Spain

Barcelona

Gothic
barcagothic
Barcelona Gothic Hostel
Portugal

Lisbon

Central
lisbon
Lisbon Hostel
Spain

Barcelona

Passeig de Gràcia
BarcaPesseig
Barcelona Passeig de Gràcia Hostel
Spain

Barcelona

Sea
Barca_sea
Barcelona_Sea
Spain

Madrid

Central
madrid
269x329_Madrid

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General
FAQs

Here is the place to find all the answers to anything you might need to know from check-in times to booking fees. If you can't find the answer you're looking for, please do get in touch on the button below!

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Your Question

What do I need to Check-in

A valid photo ID such as passport, national identity cards, driver's licence, national military service card, etc is required at check-in. You will also need a €10 refundable cash deposit, to be returned on check-out. Please note that student Cards are not accepted as valid ID.

What time is Check-in & Check-out?

Check-in is from 14:00pm at Safestay Madrid . All of our hostels are open 24 hours a day, 7 days week. Check-out is 10:00am or you can pay 5€ for late check-out. If you’re arriving early you’re welcome to store your luggage in one of our luggage rooms or safety deposit boxes.

Is there any booking fee?

You will be charged a non-refundable deposit of 10% of your total stay when you book with us online. For email and phone bookings we require valid credit card details to guarantee your booking.

How long do I have to make a cancellation?

Cancellations must be made 24hrs prior to arrival either by e-mail or telephone. Failure to do so will result in forfeiture of the cost of the first night.

Who can stay in your hostels?

Safestay welcomes all guests and unlike some of our competitors we do not require guests to be members of any organisation in order to enjoy our facilities and services. Guests staying with Safestay must be 18 years or over or must be accompanied by someone 18 years or over.

Is there an age restriction?

Guests under the age of 16 are only permitted to stay in private rooms or shared rooms that are booked for the sole use of one family or a group of persons booked together and must be accompanied by an adult over the age of 18. Any person between the age of 16 and 18 years must be accompanied by an adult (over 18) staying in the same room or dormitory.

Is linen included?

Yes, bed linen is included but you have to make a 10€ deposit. Beds are made prior to arrival.

What about towels, are they included?

Our private twin & double have towels included. Towels are available at all hostels for an additional fee. Please contact the individual hostels for more information.

Is there Internet access?

Yes! We offer 100% FREE Wi-Fi in communal areas and have free Wi-Fi throughout the building. Internet terminals are also available at an hourly rate.

Your Question

What is a group?

A group is 10 or more people travelling together.

Is there an age restriction?

Customers under the age of 16 are only permitted to stay in private rooms or shared rooms that are booked for the sole use of one family or a group of persons booked together and must be accompanied by an adult over the age of 18. Any person between the age of 16 and 18 years must be accompanied by an adult (over 18) staying in the same room or dormitory.

Are your dormitories and rooms secure?

Yes. All rooms and entrances to our properties are secured with key card access only. Each hostel has a 24-hour manned reception supported by a CCTV system. All dorms have lockers, you can bring your own padlock or purchase one for £3.50 at the reception.

Who can stay at Safestay?

We are independent, so you don't need to be a member of any organisation or show a hostel card to stay.

Can you guarantee that nobody else will be staying in our room?

Yes. When you book your group in through our group reservations department we guarantee that nobody else will be staying in your room.

Can the whole group stay on the same floor?

Due to the unique design and composition of our buildings we can’t always guarantee that groups will be accommodated on the same floor as this will depend on the layout of the building and type of rooms you have chosen. We will of course do our best to accommodate you as close as possible, if you have any concerns about room configuration our Group Reservations department will be happy to discuss these with you.

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Individual Booking
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Select hostel
Vienna Hostel
Brussels Hostel
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Lisbon Hostel
Barcelona Gothic Hostel
Barcelona Passeig de Gràcia Hostel
Barcelona Sea Hostel
Madrid Hostel
York Hostel
London Kensington
Holland Park Hostel
London Elephant & Castle Hostel
Edinburgh Hostel

Make an enquiry

Stay with Safestay

Select hostel
Vienna Hostel
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Prague Hostel
Lisbon Hostel
Barcelona Gothic Hostel
Barcelona Passeig de Gràcia Hostel
Barcelona Sea Hostel
Madrid Hostel
York Hostel
London Kensington
Holland Park Hostel
London Elephant & Castle Hostel
Edinburgh Hostel


Austria.

Accommodation located in Austria's capital - Vienna.

Vienna Hostel

Austria

Vienna

Central

Book now
Private

Private Rooms

breakfast

€9.00

Luggage Storage

Belgium.

Beautiful destinations located within the heart of the country's capital.

Brussels Hostel

Belgium

Brussels

Central

Book now
Private

Private Rooms

breakfast

€7.50

Luggage storage

Czech Republic.

Accommodation in the historic capital - Prague

Prague Hostel

Czech Republic

Prague

Central

Prague icon
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Luggage Storage

breakfast

CZK 50.00

Laundry

Portugal.

Accommodation located in the country's capital - Lisbon

Lisbon Hostel

Portugal

Lisbon

Central

lisbon
Book now
courtyard

Terrace Bar

breakfast

€2.00

Luggage Storage

Spain.

Beautiful destinations located within the heart of Barcelona and Madrid

Barcelona Gothic Hostel

Spain

Barcelona

Gothic

barcagothic
Book now

Luggage Storage

breakfast

€2.00

Laundry

Barcelona Passeig de Gràcia Hostel

Spain

Barcelona

Passeig de Gràcia

BarcaPesseig
Book now
courtyard

Terrace Bar

breakfast

€2.00

Luggage Storage

Barcelona Sea Hostel

Spain

Barcelona

Sea

Barca_sea
Book now

Luggage Storage

Beach

Sea Cafe & Bar

Madrid Hostel

Spain

Madrid

Central

madrid
Book now
courtyard

Roof Bar & Restaurant

breakfast

€3.50

Luggage Storage

Tag us in your travel pics using #SafestayHostels!

United Kingdom.

Locations situated in the centre of London, York and Edinburgh

York Hostel

United Kingdom

York

Central

Prague icon
Book now

In-house Bar

breakfast

£5.00

bike

Storage

London Kensington <br> Holland Park Hostel

United Kingdom

London

Kensington
Holland Park

London_Kensington
Book now
courtyard

Cafe & Courtyard

breakfast

£5.00

Laundry

London Elephant & Castle Hostel

United Kingdom

London

Elephant & Castle

elephant
Book now

Restaurant & Bar

breakfast

£5.00

Laundry

Edinburgh Hostel

United Kingdom

Edinburgh

Central

Book now

Student Bar & Restaurant

breakfast

£3.50

Luggage Storage

Bonjour Paris! Coming 2019!

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