Hospital Grade Cleaning

Find out what we're doing to keep you safe

On this page, our aim is to set out our standard for hospital-grade cleaning across all Safestay properties. We will keep this page updated as new policies are developed, to ensure our guests are fully aware of what we’re doing, to ensure we provide a safe environment for guests to stay and employees to work.

Once each property has been thoroughly cleaned using hospital-grade standards and sanitised using certified third-party providers with electro-static disinfectant, then rigorously assessed based on a multipoint checklist, we issue a certification achievement and a seal of approval, COVID-19 free.



Continuous cleaning of high touch areas

What are we doing?

We have set out a safety standard that is being deployed across all Safestay properties. This is being closely monitored and accessed by our management team to ensure a safe space in public and private areas.

What are we cleaning?

Our team are going around and continually cleaning the areas of greatest contact. These include; door and window knobs, public WC, switches, tables, chair armrests, bar areas, handrails, elevators and vending machines.

Safestay Stairs
Man spraying electro-static disinfection

Electro-static disinfection

What is electro-static disinfection?
It's the process of disinfecting contained spaces by spraying electrically charged liquid disinfectant over the entire area with a handheld sprayer. Electrostatic disinfection is used to maintain hygiene standards as well as contain or prevent bacteria/viruses such as COVID-19.

Why use electro-static disinfection?
The electrostatic application provides far wider coverage and more thorough disinfection than traditional cleaning. Cross-contamination is reduced to almost zero as there is no need to touch/wipe the surfaces after. We are working with certified third-party providers to disinfect all Safestay properties.

Bedrooms deep cleaned before check-in

It is important that all bedrooms are clean and remain clean before you check-in. That is why our new dorm configurations mean that you won’t be sharing with people you don’t already know, and have made a booking with.

Before you check-in we will keep windows open, all WC, sink, taps, shower walls/tiles, shower head, mirrors and the floor will be sanitised thoroughly.

Safestay Girl at Reception

Training & Communication

Training is a key part of keeping our teams up to date with the latest industry standards. We have been keeping our teams trained in line with local guidelines, as well as Safestay standards. With the increased need for hospital-grade cleaning, all our teams are being retrained to ensure we maintain extremely high standards of cleanliness and customer service. We are also ensuring we communicate with our guests before arrival to ensure that you have all the information needed before your stay. This means new rules for social distancing, how to keep safe and how to ensure you have a great stay.


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"The hostel I stayed in London was beyond perfect. Super nice and kind people, the room was very clean and the bed was very confortable. To repeat!"

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