Stay Safe at Safestay

Tick Hospital-Grade cleaning
Tick WhatsApp contact-free check-in
Tick Share with people you know

Hospital-Grade Cleaning

What cleaning are we doing?

Rigorous deep cleaning is being carried out during lockdown within our hostels and hotels by our trained teams. Our team is trained to follow the “clean and safe” standards by Safestay developed during the pandemic. We have now reinforced the frequency of cleaning which involves the housekeeping team disinfecting rooms, common spaces & private areas of the hotel, and particularly shared-use objects and areas (lobby, elevators, door handles, public bathrooms, room cards, etc).

What products are we using?
Our use of hospital-grade cleaning and sanitising products has strict guidelines laid out by our senior management team. Where a given brand cannot be used locally the exact match hospital-grade equivalent is being used to standards.

Read more on our cleaning procedures 

Spray detergent

Share With People You Know

More Private Dorms
We're doing a lot of deep cleaning at the moment using hospital-grade products. This helps ensure our hostels are sanitised safely. We know it's going to be difficult for you to stay with people you don't know. That's why we've changed our room configurations. This means a lot of our shared dorms can now be booked as private rooms.

WhatsApp Contact-free Check-in

When you next make a booking at Safestay you will be sent a confirmation via Email and also WhatsApp. Our WhatsApp service will allow you to check-in online before you arrive. This will make it very quick to check-in and collect your key, whilst maintaining social distancing.

You can then continue to use WhatsApp whilst you stay with us. We can provide local recommendations, you can order and pay for food*, or let us know if you have any issues during your stay.

You can use WhatsApp to let us know when you’re ready to check-out, or add late check-out, whilst maintaining social distancing during check-out.

*in order to pay for food your active card in our booking system will need to be charged before your order is prepared by the kitchen.


Safestay guarantees the best price for you!

If you book directly on our website we can guarantee that you will get the lowest price available.

You can benefit from our membership rate to grab 25% OFF Sign up for free to get your code!

"La ubicación es buenísima. El personal de la recepción es muy amable y está siempre atento a resolver tus dudas y a darte indicaciones de la ciudad".

<img alt="Image of guest" src=

Group bookings

Get in touch

We are open Mon-Fri 9am-5pm GMT
or use our forms to contact us anytime

Build Quote

Start your quote online


We can callback Mon-Fri
8am-6pm GMT


We're online Mon - Fri
8am-6pm GMT


Opening Hours

Mon-Fri: 9am - 5pm

Group bookings

Request Callback

Groups Icon

Let us know when to call you right back, we're open Mon-Fri 8am-6pm GMT

    Request callback

    Just fill in your details below with the country code. Let us know when to call and we'll give you a call back to discuss all things groups! We are open between 9am-6pm GMT.

    Country code

    Your number...

    When shall we call?

    Contact Us

    Groups Icon

    Send us an e-mail here

      Send message



      Select hostel




      Chat with our team now!

      Build Quote

      Groups Icon

      Send your Group quote

        Full Name


        Country code

        Phone number

        I would like to stay in

        Arrival date

        Number of nights

        Group size

        We are travelling for

        Any other comments?