Stay Safe at Safestay

What cleaning are we doing?

Rigorous deep cleaning is being carried out during lockdown within our hostels and hotels by our trained teams. Our team is trained to follow the “clean and safe” standards by Safestay developed during the pandemic. We have now reinforced the frequency of cleaning which involves the housekeeping team disinfecting rooms, common spaces & private areas of the hotel, and particularly shared-use objects and areas (lobby, elevators, door handles, public bathrooms, room cards, etc).

What products are we using?
Our use of hospital-grade cleaning and sanitising products has strict guidelines laid out by our senior management team. Where a given brand cannot be used locally the exact match hospital-grade equivalent is being used to standards.

Read more on our cleaning procedures 

When you next make a booking at Safestay you will be sent a confirmation via Email and also WhatsApp. Our WhatsApp service will allow you to check-in online before you arrive. This will make it very quick to check-in and collect your key, whilst maintaining social distancing.

You can then continue to use WhatsApp whilst you stay with us. We can provide local recommendations, you can order and pay for food*, or let us know if you have any issues during your stay.

You can use WhatsApp to let us know when you’re ready to check-out, or add late check-out, whilst maintaining social distancing during check-out.

*in order to pay for food your active card in our booking system will need to be charged before your order is prepared by the kitchen.